Blue Cross Blue Shield (MI): No matter what number I call, it is handled by...
A Blue Cross Blue Shield (MI) customer review by GetHuman user ~sha230young from November 21st, 2017
Background on ~sha230young's case
GetHuman: ~sha230young - can you tell our other Blue Cross Blue Shield (MI) customers when your case took place?
~sha230young: Yeah. It was evening, on November 14th.
GetHuman: Did you reach out to Blue Cross Blue Shield (MI), and if so, how?
GetHuman: And which of these common Blue Cross Blue Shield (MI) customer issues best describes the reason you wanted to talk to them?
(Shows ~sha230young a list of common Blue Cross Blue Shield (MI) problems)
~sha230young: "Find a provider" was why I was trying to call.
~sha230young's review of Blue Cross Blue Shield (MI) customer service
GetHuman: So how would you sum up your experience for GetHuman's Blue Cross Blue Shield (MI) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sha230young: No matter what number I call, it is handled by different departments and I have waited over an hour for each one. Especially if it is for an affordable care act policy...forget it. They really need to catch up with technology and have fax verification and automated services.
GetHuman: Let's quantify your experience contacting Blue Cross Blue Shield (MI). On a scale of 1 to 5, how easy is it go get help on a Blue Cross Blue Shield (MI) problem?
~sha230young: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sha230young: I'd give them a one out of five on communication.
GetHuman: And what about Blue Cross Blue Shield (MI)'s ability to quickly and effectively address your problem?
~sha230young: For that I would say one out of five.
GetHuman: And finally- any advice for other Blue Cross Blue Shield (MI) customers?
~sha230young: Call them early in the day or late. Don't forget any personal or account information you might need for Blue Cross Blue Shield (MI) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sha230young taken from his Blue Cross Blue Shield (MI) customer service problem that occurred on November 14th, 2017.