Blue Cross Blue Shield (TX): BCBSTx (Big Crab Bull ****) Their customer serv...
A Blue Cross Blue Shield (TX) customer review by GetHuman user ~moore than angry from November 23rd, 2017
Background on ~moore than angry's case
GetHuman: ~moore than angry - can you tell our other Blue Cross Blue Shield (TX) customers when your case took place?
~moore than angry: Yes I can. It was late at night, on November 14th.
GetHuman: Did you reach out to Blue Cross Blue Shield (TX), and if so, how?
GetHuman: And which of these common Blue Cross Blue Shield (TX) customer issues best describes the reason you wanted to talk to them?
(Shows ~moore than angry a list of common Blue Cross Blue Shield (TX) problems)
~moore than angry: "Renew coverage" was why I was trying to call.
~moore than angry's review of Blue Cross Blue Shield (TX) customer service
GetHuman: So how would you sum up your experience for GetHuman's Blue Cross Blue Shield (TX) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~moore than angry: BCBSTx (Big Crab Bull ****) Their customer service: Rude,ignorant & incompetent - they go hand in hand. They don't help to solve a problem* no they complicate it even more!*The give you wrongful information's that cost you Money and all they tell you is, you have to make sure.
GetHuman: Let's quantify your experience contacting Blue Cross Blue Shield (TX). On a scale of 1 to 5, how easy is it go get help on a Blue Cross Blue Shield (TX) problem?
~moore than angry: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~moore than angry: I'd give them a five out of five on communication.
GetHuman: And what about Blue Cross Blue Shield (TX)'s ability to quickly and effectively address your problem?
~moore than angry: For that I would say five out of five.
GetHuman: And finally- any advice for other Blue Cross Blue Shield (TX) customers?
~moore than angry: Call them early in the day or late. Don't forget any personal or account information you might need for Blue Cross Blue Shield (TX) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~moore than angry taken from his Blue Cross Blue Shield (TX) customer service problem that occurred on November 14th, 2017.