Blue Shield (CA): got a letter dated ******* with this number as...

A Blue Shield (CA) customer review by GetHuman user ~NovatoDLD from November 27th, 2017

Background on ~NovatoDLD's case

GetHuman: ~NovatoDLD - can you tell our other Blue Shield (CA) customers when your case took place?
~NovatoDLD: Yes. It was middle of the night, on November 25th.
GetHuman: Did you reach out to Blue Shield (CA), and if so, how?
~NovatoDLD: I used the 855-836-9705 number I found for on the GetHuman Blue Shield (CA) customer phone number page I was on: Blue Shield (CA) Customer Service Phone Number
GetHuman: And which of these common Blue Shield (CA) customer issues best describes the reason you wanted to talk to them?
(Shows ~NovatoDLD a list of common Blue Shield (CA) problems)
~NovatoDLD: "Renew coverage" was why I was trying to call.

~NovatoDLD's review of Blue Shield (CA) customer service

GetHuman: So how would you sum up your experience for GetHuman's Blue Shield (CA) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~NovatoDLD: got a letter dated ******* with this number as the contact number. Called on ******* and the number is no longer in service and no other number was given.
GetHuman: Let's quantify your experience contacting Blue Shield (CA). On a scale of 1 to 5, how easy is it go get help on a Blue Shield (CA) problem?
~NovatoDLD: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~NovatoDLD: I'd give them a four out of five on communication.
GetHuman: And what about Blue Shield (CA)'s ability to quickly and effectively address your problem?
~NovatoDLD: For that I would say three out of five.
GetHuman: And finally- any advice for other Blue Shield (CA) customers?
~NovatoDLD: Call them early in the day or late. Don't forget any personal or account information you might need for Blue Shield (CA) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~NovatoDLD taken from his Blue Shield (CA) customer service problem that occurred on November 25th, 2017.

Blue Shield (CA)

3.40 of 5 stars | 47 reviews
Blue Shield (CA) ReviewsBlue Shield (CA)'s Phone NumberAll Blue Shield (CA) contact info

~NovatoDLD's Blue Shield (CA) Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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