Blue Shield (CA): no info received whatsoever. transferred to bu...
A Blue Shield (CA) customer review by GetHuman user ~cost doubled january from November 19th, 2017
Background on ~cost doubled january's case
GetHuman: ~cost doubled january - can you tell our other Blue Shield (CA) customers when your case took place?
~cost doubled january: Yup. It was morning, on November 16th.
GetHuman: Did you reach out to Blue Shield (CA), and if so, how?
GetHuman: And which of these common Blue Shield (CA) customer issues best describes the reason you wanted to talk to them?
(Shows ~cost doubled january a list of common Blue Shield (CA) problems)
~cost doubled january: "Overcharge/Strange charge" was why I was trying to call.
~cost doubled january's review of Blue Shield (CA) customer service
GetHuman: So how would you sum up your experience for GetHuman's Blue Shield (CA) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~cost doubled january: no info received whatsoever. transferred to busy signal. same process as a different number called where I was cut off.
GetHuman: Let's quantify your experience contacting Blue Shield (CA). On a scale of 1 to 5, how easy is it go get help on a Blue Shield (CA) problem?
~cost doubled january: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~cost doubled january: I'd give them a three out of five on communication.
GetHuman: And what about Blue Shield (CA)'s ability to quickly and effectively address your problem?
~cost doubled january: For that I would say two out of five.
GetHuman: And finally- any advice for other Blue Shield (CA) customers?
~cost doubled january: Call them early in the day or late. Don't forget any personal or account information you might need for Blue Shield (CA) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~cost doubled january taken from his Blue Shield (CA) customer service problem that occurred on November 16th, 2017.