Bonnier Corporation: I TALKED TO DIFFERENT LADIES ON TWO DIFFERENT I...

A Bonnier Corporation customer review by GetHuman user ~JOANN STAUP from November 27th, 2017

Background on ~JOANN STAUP's case

GetHuman: ~JOANN STAUP - can you tell our other Bonnier Corporation customers when your case took place?
~JOANN STAUP: Yeah. It was middle of the night, on November 23rd.
GetHuman: Did you reach out to Bonnier Corporation, and if so, how?
~JOANN STAUP: I used the 407-628-4802 number I found for on the GetHuman Bonnier Corporation customer phone number page I was on: Bonnier Corporation Customer Service Phone Number
GetHuman: And which of these common Bonnier Corporation customer issues best describes the reason you wanted to talk to them?
(Shows ~JOANN STAUP a list of common Bonnier Corporation problems)
~JOANN STAUP: "Change plan" was why I was trying to call.

~JOANN STAUP's review of Bonnier Corporation customer service

GetHuman: So how would you sum up your experience for GetHuman's Bonnier Corporation customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~JOANN STAUP: I TALKED TO DIFFERENT LADIES ON TWO DIFFERENT ISSUES. THEY GOT EVERYTHING STRAIGHTENED OUT WHICH TAKES A BURDEN OFF OF ME. THANKS SO MUCH!!!!
GetHuman: Let's quantify your experience contacting Bonnier Corporation. On a scale of 1 to 5, how easy is it go get help on a Bonnier Corporation problem?
~JOANN STAUP: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~JOANN STAUP: I'd give them a four out of five on communication.
GetHuman: And what about Bonnier Corporation's ability to quickly and effectively address your problem?
~JOANN STAUP: For that I would say five out of five.
GetHuman: And finally- any advice for other Bonnier Corporation customers?
~JOANN STAUP: Call them early in the day or late. Don't forget any personal or account information you might need for Bonnier Corporation to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~JOANN STAUP taken from his Bonnier Corporation customer service problem that occurred on November 23rd, 2017.

Bonnier Corporation

5.00 of 5 stars | 8 reviews

~JOANN STAUP's Bonnier Corporation Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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