Boost Mobile: WORST!!!!!! ever phone service i can't believe...

A Boost Mobile customer review by GetHuman user ~Christy Hart from November 16th, 2017

Background on ~Christy Hart's case

GetHuman: ~Christy Hart - can you tell our other Boost Mobile customers when your case took place?
~Christy Hart: Yes. It was middle of the night, on November 11th.
GetHuman: Did you reach out to Boost Mobile, and if so, how?
~Christy Hart: I used the 888-266-7848 number I found for on the GetHuman Boost Mobile customer phone number page I was on: Boost Mobile Customer Service Phone Number
GetHuman: And which of these common Boost Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~Christy Hart a list of common Boost Mobile problems)
~Christy Hart: "Device Support" was why I was trying to call.

~Christy Hart's review of Boost Mobile customer service

GetHuman: So how would you sum up your experience for GetHuman's Boost Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Christy Hart: WORST!!!!!! ever phone service i can't believe this company is still in business. They don't care a lick about your service as long as you pay every **** month that's all they want!!!!!! DO NOT EVER GET THIS SERVICE AS YOU WILL SPEND MORE TIME WITH CUSTOMER SERVICE THAN WITH THE PHONE IT SELF!!!!!!!
GetHuman: Let's quantify your experience contacting Boost Mobile. On a scale of 1 to 5, how easy is it go get help on a Boost Mobile problem?
~Christy Hart: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Christy Hart: I'd give them a four out of five on communication.
GetHuman: And what about Boost Mobile's ability to quickly and effectively address your problem?
~Christy Hart: For that I would say three out of five.
GetHuman: And finally- any advice for other Boost Mobile customers?
~Christy Hart: Call them early in the day or late. Don't forget any personal or account information you might need for Boost Mobile to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Christy Hart taken from his Boost Mobile customer service problem that occurred on November 11th, 2017.

Boost Mobile

2.50 of 5 stars | 511 reviews

~Christy Hart's Boost Mobile Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Boost Mobile, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Boost Mobile in any way.

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