Boost Mobile: never got hold of a human. account paid up to t...
A Boost Mobile customer review by GetHuman user ~Pissed off from November 18th, 2017
Background on ~Pissed off's case
GetHuman: ~Pissed off - can you tell our other Boost Mobile customers when your case took place?
~Pissed off: Yeah. It was morning, on November 9th.
GetHuman: Did you reach out to Boost Mobile, and if so, how?
GetHuman: And which of these common Boost Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~Pissed off a list of common Boost Mobile problems)
~Pissed off: "Transfer Service" was why I was trying to call.
~Pissed off's review of Boost Mobile customer service
GetHuman: So how would you sum up your experience for GetHuman's Boost Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Pissed off: never got hold of a human. account paid up to the end of month yet they say that there is no money. Cant get a hold of anybody phone does not work.****** **** for service and products
GetHuman: Let's quantify your experience contacting Boost Mobile. On a scale of 1 to 5, how easy is it go get help on a Boost Mobile problem?
~Pissed off: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Pissed off: I'd give them a five out of five on communication.
GetHuman: And what about Boost Mobile's ability to quickly and effectively address your problem?
~Pissed off: For that I would say three out of five.
GetHuman: And finally- any advice for other Boost Mobile customers?
~Pissed off: Call them early in the day or late. Don't forget any personal or account information you might need for Boost Mobile to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Pissed off taken from his Boost Mobile customer service problem that occurred on November 9th, 2017.