Boost Mobile: hard to tuen on ,answer call, tex is very slow...

A Boost Mobile customer review by GetHuman user ~patience kpakiwa from November 22nd, 2017

Background on ~patience kpakiwa's case

GetHuman: ~patience kpakiwa - can you tell our other Boost Mobile customers when your case took place?
~patience kpakiwa: Sure. It was morning, on November 12th.
GetHuman: Did you reach out to Boost Mobile, and if so, how?
~patience kpakiwa: I used the 888-266-7848 number I found for on the GetHuman Boost Mobile customer phone number page I was on: Boost Mobile Customer Service Phone Number
GetHuman: And which of these common Boost Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~patience kpakiwa a list of common Boost Mobile problems)
~patience kpakiwa: "Device Support" was why I was trying to call.

~patience kpakiwa's review of Boost Mobile customer service

GetHuman: So how would you sum up your experience for GetHuman's Boost Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~patience kpakiwa: hard to tuen on ,answer call, tex is very slow and beeps often with noalam on,sreen not clear and double.
GetHuman: Let's quantify your experience contacting Boost Mobile. On a scale of 1 to 5, how easy is it go get help on a Boost Mobile problem?
~patience kpakiwa: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~patience kpakiwa: I'd give them a five out of five on communication.
GetHuman: And what about Boost Mobile's ability to quickly and effectively address your problem?
~patience kpakiwa: For that I would say four out of five.
GetHuman: And finally- any advice for other Boost Mobile customers?
~patience kpakiwa: Call them early in the day or late. Don't forget any personal or account information you might need for Boost Mobile to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~patience kpakiwa taken from his Boost Mobile customer service problem that occurred on November 12th, 2017.

Boost Mobile

2.50 of 5 stars | 511 reviews

~patience kpakiwa's Boost Mobile Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Boost Mobile, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Boost Mobile in any way.

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