Bradford Exchange: Whitney was VERY helpful and prompt and a pleas...
A Bradford Exchange customer review by GetHuman user ~Carol Reice from November 27th, 2017
Background on ~Carol Reice's case
GetHuman: ~Carol Reice - can you tell our other Bradford Exchange customers when your case took place?
~Carol Reice: Sure. It was late at night, on November 21st.
GetHuman: Did you reach out to Bradford Exchange, and if so, how?
GetHuman: And which of these common Bradford Exchange customer issues best describes the reason you wanted to talk to them?
(Shows ~Carol Reice a list of common Bradford Exchange problems)
~Carol Reice: "Returns" was why I was trying to call.
~Carol Reice's review of Bradford Exchange customer service
GetHuman: So how would you sum up your experience for GetHuman's Bradford Exchange customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Carol Reice: Whitney was VERY helpful and prompt and a pleasure to talk to. Much better than a long wait, which I am used to.*And then you are talking to someone who speaks little English. Thank you.
GetHuman: Let's quantify your experience contacting Bradford Exchange. On a scale of 1 to 5, how easy is it go get help on a Bradford Exchange problem?
~Carol Reice: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Carol Reice: I'd give them a four out of five on communication.
GetHuman: And what about Bradford Exchange's ability to quickly and effectively address your problem?
~Carol Reice: For that I would say five out of five.
GetHuman: And finally- any advice for other Bradford Exchange customers?
~Carol Reice: Call them early in the day or late. Don't forget any personal or account information you might need for Bradford Exchange to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Carol Reice taken from his Bradford Exchange customer service problem that occurred on November 21st, 2017.