Bright House Networks (Central Florida): I've called Brighthouse about their constant in...
A Bright House Networks (Central Florida) customer review by GetHuman user ~Dorcas, Orlando, FL from November 7th, 2017
Background on ~Dorcas, Orlando, FL's case
GetHuman: ~Dorcas, Orlando, FL - can you tell our other Bright House Networks (Central Florida) customers when your case took place?
~Dorcas, Orlando, FL: Yup. It was afternoon, on November 2nd.
GetHuman: Did you reach out to Bright House Networks (Central Florida), and if so, how?
GetHuman: And which of these common Bright House Networks (Central Florida) customer issues best describes the reason you wanted to talk to them?
(Shows ~Dorcas, Orlando, FL a list of common Bright House Networks (Central Florida) problems)
~Dorcas, Orlando, FL: "Setup service" was why I was trying to call.
~Dorcas, Orlando, FL's review of Bright House Networks (Central Florida) customer service
GetHuman: So how would you sum up your experience for GetHuman's Bright House Networks (Central Florida) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Dorcas, Orlando, FL: I've called Brighthouse about their constant interuptions of movies during the evenings. They suddenly start doing reboots and digital scanning right in the middle of movies. **They also cut movies and don't allow the movies to reach the end. For example, one of my favorite films is Pretty Women. They dice it up each time it is playing. They always cut my favorite parts.**They also mail their bills out too late so that they arrive well after I've paid my bills. This way they get to charge you late fees. Can you imagine how much money they're making on late fees. Even if they charged *M cust. just $* late fee, that's $*M per month & in a year that $**M. However, they charge $* per cust. ea. mo. which adds up to $**M per yr. This is the greates loan shark scam in the world.
GetHuman: Let's quantify your experience contacting Bright House Networks (Central Florida). On a scale of 1 to 5, how easy is it go get help on a Bright House Networks (Central Florida) problem?
~Dorcas, Orlando, FL: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Dorcas, Orlando, FL: I'd give them a four out of five on communication.
GetHuman: And what about Bright House Networks (Central Florida)'s ability to quickly and effectively address your problem?
~Dorcas, Orlando, FL: For that I would say five out of five.
GetHuman: And finally- any advice for other Bright House Networks (Central Florida) customers?
~Dorcas, Orlando, FL: Call them early in the day or late. Don't forget any personal or account information you might need for Bright House Networks (Central Florida) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Dorcas, Orlando, FL taken from his Bright House Networks (Central Florida) customer service problem that occurred on November 2nd, 2017.