British Airways: unable to fill out this review -- not able to u...

A British Airways customer review by GetHuman user ~where? "screen name is not dis from November 28th, 2017

Background on ~where? "screen name is not dis's case

GetHuman: ~where? "screen name is not dis - can you tell our other British Airways customers when your case took place?
~where? "screen name is not dis: Yes I can. It was middle of the night, on November 24th.
GetHuman: Did you reach out to British Airways, and if so, how?
~where? "screen name is not dis: I used the 800-247-9297 number I found for on the GetHuman British Airways customer phone number page I was on: British Airways Customer Service Phone Number
GetHuman: And which of these common British Airways customer issues best describes the reason you wanted to talk to them?
(Shows ~where? "screen name is not dis a list of common British Airways problems)
~where? "screen name is not dis: "Seat assignment" was why I was trying to call.

~where? "screen name is not dis's review of British Airways customer service

GetHuman: So how would you sum up your experience for GetHuman's British Airways customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~where? "screen name is not dis: unable to fill out this review -- not able to understand the questions to follow directions - terrible
GetHuman: Let's quantify your experience contacting British Airways. On a scale of 1 to 5, how easy is it go get help on a British Airways problem?
~where? "screen name is not dis: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~where? "screen name is not dis: I'd give them a three out of five on communication.
GetHuman: And what about British Airways's ability to quickly and effectively address your problem?
~where? "screen name is not dis: For that I would say two out of five.
GetHuman: And finally- any advice for other British Airways customers?
~where? "screen name is not dis: Call them early in the day or late. Don't forget any personal or account information you might need for British Airways to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~where? "screen name is not dis taken from his British Airways customer service problem that occurred on November 24th, 2017.

British Airways

2.59 of 5 stars | 184 reviews

~where? "screen name is not dis's British Airways Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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