Broadspire: Very Slimy Company!! I had a claim with this co...
A Broadspire customer review by GetHuman user ~I hate Broadspire too from November 23rd, 2017
Background on ~I hate Broadspire too's case
GetHuman: ~I hate Broadspire too - can you tell our other Broadspire customers when your case took place?
~I hate Broadspire too: Yes I can. It was afternoon, on November 21st.
GetHuman: Did you reach out to Broadspire, and if so, how?
GetHuman: And which of these common Broadspire customer issues best describes the reason you wanted to talk to them?
(Shows ~I hate Broadspire too a list of common Broadspire problems)
~I hate Broadspire too: "Overcharge/Strange charge" was why I was trying to call.
~I hate Broadspire too's review of Broadspire customer service
GetHuman: So how would you sum up your experience for GetHuman's Broadspire customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~I hate Broadspire too: Very Slimy Company!! I had a claim with this company, the rep "lost" my number so she didn't call me back. Keep sending over the same information to * different reps and no results. * months later still waiting for payment. TERRIBLE CUSTOMER SERVICE and internal communication issues. Would not recommend this company to anyone!!
GetHuman: Let's quantify your experience contacting Broadspire. On a scale of 1 to 5, how easy is it go get help on a Broadspire problem?
~I hate Broadspire too: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~I hate Broadspire too: I'd give them a one out of five on communication.
GetHuman: And what about Broadspire's ability to quickly and effectively address your problem?
~I hate Broadspire too: For that I would say two out of five.
GetHuman: And finally- any advice for other Broadspire customers?
~I hate Broadspire too: Call them early in the day or late. Don't forget any personal or account information you might need for Broadspire to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~I hate Broadspire too taken from his Broadspire customer service problem that occurred on November 21st, 2017.