Budget Rent a Car: Waited to long for rep. Gave all info to the p...
A Budget Rent a Car customer review by GetHuman user GetHuman-136771 from November 23rd, 2017
Background on GetHuman-136771's case
GetHuman: GetHuman-136771 - can you tell our other Budget Rent a Car customers when your case took place?
GetHuman-136771: Sure. It was middle of the night, on November 16th.
GetHuman: Did you reach out to Budget Rent a Car, and if so, how?
GetHuman: And which of these common Budget Rent a Car customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-136771 a list of common Budget Rent a Car problems)
GetHuman-136771: "Cancel booking" was why I was trying to call.
GetHuman-136771's review of Budget Rent a Car customer service
GetHuman: So how would you sum up your experience for GetHuman's Budget Rent a Car customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-136771: Waited to long for rep. Gave all info to the phone prompt. Buget rep did not speak good English and had to repeat all info that was given to phone prompt again. Would not consider using Buget again. Rude service
GetHuman: Let's quantify your experience contacting Budget Rent a Car. On a scale of 1 to 5, how easy is it go get help on a Budget Rent a Car problem?
GetHuman-136771: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-136771: I'd give them a three out of five on communication.
GetHuman: And what about Budget Rent a Car's ability to quickly and effectively address your problem?
GetHuman-136771: For that I would say two out of five.
GetHuman: And finally- any advice for other Budget Rent a Car customers?
GetHuman-136771: Call them early in the day or late. Don't forget any personal or account information you might need for Budget Rent a Car to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-136771 taken from his Budget Rent a Car customer service problem that occurred on November 16th, 2017.