Budget Rent a Car: Customer service closes at ***pm Central Time...
A Budget Rent a Car customer review by GetHuman user GetHuman-48473 from November 24th, 2017
Background on GetHuman-48473's case
GetHuman: GetHuman-48473 - can you tell our other Budget Rent a Car customers when your case took place?
GetHuman-48473: Yup. It was evening, on November 16th.
GetHuman: Did you reach out to Budget Rent a Car, and if so, how?
GetHuman: And which of these common Budget Rent a Car customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-48473 a list of common Budget Rent a Car problems)
GetHuman-48473: "Loyalty program" was why I was trying to call.
GetHuman-48473's review of Budget Rent a Car customer service
GetHuman: So how would you sum up your experience for GetHuman's Budget Rent a Car customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-48473: Customer service closes at ***pm Central Time, called at *** and was on hold for * minutes, then when someone came on they were closed.
GetHuman: Let's quantify your experience contacting Budget Rent a Car. On a scale of 1 to 5, how easy is it go get help on a Budget Rent a Car problem?
GetHuman-48473: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-48473: I'd give them a three out of five on communication.
GetHuman: And what about Budget Rent a Car's ability to quickly and effectively address your problem?
GetHuman-48473: For that I would say four out of five.
GetHuman: And finally- any advice for other Budget Rent a Car customers?
GetHuman-48473: Call them early in the day or late. Don't forget any personal or account information you might need for Budget Rent a Car to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-48473 taken from his Budget Rent a Car customer service problem that occurred on November 16th, 2017.