Burger King: Customer Service person was polite and friendly...

A Burger King customer review by GetHuman user ~Not Satisfried from November 18th, 2017

Background on ~Not Satisfried's case

GetHuman: ~Not Satisfried - can you tell our other Burger King customers when your case took place?
~Not Satisfried: Sure. It was afternoon, on November 17th.
GetHuman: Did you reach out to Burger King, and if so, how?
~Not Satisfried: I used a help page I found on the GetHuman Burger King customer service contact info page: Contact Burger King Customer Service
GetHuman: And which of these common Burger King customer issues best describes the reason you wanted to talk to them?
(Shows ~Not Satisfried a list of common Burger King problems)
~Not Satisfried: "Make a reservation" was why I was trying to contact.

~Not Satisfried's review of Burger King customer service

GetHuman: So how would you sum up your experience for GetHuman's Burger King customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Not Satisfried: Customer Service person was polite and friendly and expressed thanks that I took time to give feedback about store.
GetHuman: Let's quantify your experience contacting Burger King. On a scale of 1 to 5, how easy is it go get help on a Burger King problem?
~Not Satisfried: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Not Satisfried: I'd give them a one out of five on communication.
GetHuman: And what about Burger King's ability to quickly and effectively address your problem?
~Not Satisfried: For that I would say four out of five.
GetHuman: And finally- any advice for other Burger King customers?
~Not Satisfried: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Burger King to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Not Satisfried taken from his Burger King customer service problem that occurred on November 17th, 2017.

Burger King

1.35 of 5 stars | 112 reviews

~Not Satisfried's Burger King Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars

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