CBS Corp.: Nolonger can watch The Doctors......We do not g...

A CBS Corp. customer review by GetHuman user GetHuman-12284 from November 18th, 2017

Background on GetHuman-12284's case

GetHuman: GetHuman-12284 - can you tell our other CBS Corp. customers when your case took place?
GetHuman-12284: Yes. It was morning, on November 16th.
GetHuman: Did you reach out to CBS Corp., and if so, how?
GetHuman-12284: I used the 212-975-4321 number I found for on the GetHuman CBS Corp. customer phone number page I was on: CBS Corp. Customer Service Phone Number
GetHuman: And which of these common CBS Corp. customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-12284 a list of common CBS Corp. problems)
GetHuman-12284: "Cancel subscription" was why I was trying to call.

GetHuman-12284's review of CBS Corp. customer service

GetHuman: So how would you sum up your experience for GetHuman's CBS Corp. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-12284: Nolonger can watch The Doctors......We do not get your sister network,,,,***Why did this happen for so many of us in this area.....no longer being able to watch The Doctors.....please can you help...we a**ll miss the help that this show gives to so many.
GetHuman: Let's quantify your experience contacting CBS Corp.. On a scale of 1 to 5, how easy is it go get help on a CBS Corp. problem?
GetHuman-12284: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-12284: I'd give them a four out of five on communication.
GetHuman: And what about CBS Corp.'s ability to quickly and effectively address your problem?
GetHuman-12284: For that I would say five out of five.
GetHuman: And finally- any advice for other CBS Corp. customers?
GetHuman-12284: Call them early in the day or late. Don't forget any personal or account information you might need for CBS Corp. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-12284 taken from his CBS Corp. customer service problem that occurred on November 16th, 2017.

CBS Corp.

4.00 of 5 stars | 34 reviews

GetHuman-12284's CBS Corp. Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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