CBS Corp.: Trying to get signed in and haven't been able t...
A CBS Corp. customer review by GetHuman user GetHuman-232472 from November 14th, 2017
Background on GetHuman-232472's case
GetHuman: GetHuman-232472 - can you tell our other CBS Corp. customers when your case took place?
GetHuman-232472: Yeah. It was middle of the night, on November 12th.
GetHuman: Did you reach out to CBS Corp., and if so, how?
GetHuman: And which of these common CBS Corp. customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-232472 a list of common CBS Corp. problems)
GetHuman-232472: "Delivery problem" was why I was trying to call.
GetHuman-232472's review of CBS Corp. customer service
GetHuman: So how would you sum up your experience for GetHuman's CBS Corp. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-232472: Trying to get signed in and haven't been able to for over a week. Email has only sent me a reset password page and I have donw that numerous times and it still doesn't let me sign in. The phone call was no help at all. I am really frustrated.
GetHuman: Let's quantify your experience contacting CBS Corp.. On a scale of 1 to 5, how easy is it go get help on a CBS Corp. problem?
GetHuman-232472: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-232472: I'd give them a two out of five on communication.
GetHuman: And what about CBS Corp.'s ability to quickly and effectively address your problem?
GetHuman-232472: For that I would say three out of five.
GetHuman: And finally- any advice for other CBS Corp. customers?
GetHuman-232472: Call them early in the day or late. Don't forget any personal or account information you might need for CBS Corp. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-232472 taken from his CBS Corp. customer service problem that occurred on November 12th, 2017.