CWMALLS: Good, I was worried about this website before...
A CWMALLS customer review by GetHuman user ~bernit from November 26th, 2017
Background on ~bernit's case
GetHuman: ~bernit - can you tell our other CWMALLS customers when your case took place?
~bernit: Yes. It was middle of the night, on November 21st.
GetHuman: Did you reach out to CWMALLS, and if so, how?
GetHuman: And which of these common CWMALLS customer issues best describes the reason you wanted to talk to them?
(Shows ~bernit a list of common CWMALLS problems)
~bernit: "Cancel order" was why I was trying to contact.
~bernit's review of CWMALLS customer service
GetHuman: So how would you sum up your experience for GetHuman's CWMALLS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~bernit: Good, I was worried about this website before. So I called them and they told me I can return the coat anytime. So I purchased my order. It turns out the quality and style is great.
GetHuman: Let's quantify your experience contacting CWMALLS. On a scale of 1 to 5, how easy is it go get help on a CWMALLS problem?
~bernit: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~bernit: I'd give them a five out of five on communication.
GetHuman: And what about CWMALLS's ability to quickly and effectively address your problem?
~bernit: For that I would say five out of five.
GetHuman: And finally- any advice for other CWMALLS customers?
~bernit: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for CWMALLS to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~bernit taken from his CWMALLS customer service problem that occurred on November 21st, 2017.