CWMALLS: I chat online with the customer service before...
A CWMALLS customer review by GetHuman user ~Murat Akdamar from November 27th, 2017
Background on ~Murat Akdamar's case
GetHuman: ~Murat Akdamar - can you tell our other CWMALLS customers when your case took place?
~Murat Akdamar: Yeah. It was afternoon, on November 17th.
GetHuman: Did you reach out to CWMALLS, and if so, how?
GetHuman: And which of these common CWMALLS customer issues best describes the reason you wanted to talk to them?
(Shows ~Murat Akdamar a list of common CWMALLS problems)
~Murat Akdamar: "Warranty claim" was why I was trying to contact.
~Murat Akdamar's review of CWMALLS customer service
GetHuman: So how would you sum up your experience for GetHuman's CWMALLS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Murat Akdamar: I chat online with the customer service before I placed the order, the girl was kind and patient. I was very pleased with the dress shoes I ordered, they came as expected, very fast and the shoes was in very good condition.
GetHuman: Let's quantify your experience contacting CWMALLS. On a scale of 1 to 5, how easy is it go get help on a CWMALLS problem?
~Murat Akdamar: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Murat Akdamar: I'd give them a two out of five on communication.
GetHuman: And what about CWMALLS's ability to quickly and effectively address your problem?
~Murat Akdamar: For that I would say five out of five.
GetHuman: And finally- any advice for other CWMALLS customers?
~Murat Akdamar: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for CWMALLS to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Murat Akdamar taken from his CWMALLS customer service problem that occurred on November 17th, 2017.