CWMALLS: Very smooth communicate. I got a call from them...
A CWMALLS customer review by GetHuman user ~Varnish from November 26th, 2017
Background on ~Varnish's case
GetHuman: ~Varnish - can you tell our other CWMALLS customers when your case took place?
~Varnish: Yup. It was afternoon, on November 17th.
GetHuman: Did you reach out to CWMALLS, and if so, how?
GetHuman: And which of these common CWMALLS customer issues best describes the reason you wanted to talk to them?
(Shows ~Varnish a list of common CWMALLS problems)
~Varnish: "Track order" was why I was trying to contact.
~Varnish's review of CWMALLS customer service
GetHuman: So how would you sum up your experience for GetHuman's CWMALLS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Varnish: Very smooth communicate. I got a call from them after * minutes at most. And then I shiped my package and got my refund.
GetHuman: Let's quantify your experience contacting CWMALLS. On a scale of 1 to 5, how easy is it go get help on a CWMALLS problem?
~Varnish: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Varnish: I'd give them a two out of five on communication.
GetHuman: And what about CWMALLS's ability to quickly and effectively address your problem?
~Varnish: For that I would say five out of five.
GetHuman: And finally- any advice for other CWMALLS customers?
~Varnish: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for CWMALLS to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Varnish taken from his CWMALLS customer service problem that occurred on November 17th, 2017.