California Casualty: I still hate wading through voice mail menus.*T...
A California Casualty customer review by GetHuman user ~Dorothy JClazie from November 24th, 2017
Background on ~Dorothy JClazie's case
GetHuman: ~Dorothy JClazie - can you tell our other California Casualty customers when your case took place?
~Dorothy JClazie: Yes I can. It was afternoon, on November 22nd.
GetHuman: Did you reach out to California Casualty, and if so, how?
GetHuman: And which of these common California Casualty customer issues best describes the reason you wanted to talk to them?
(Shows ~Dorothy JClazie a list of common California Casualty problems)
~Dorothy JClazie: "Renew coverage" was why I was trying to call.
~Dorothy JClazie's review of California Casualty customer service
GetHuman: So how would you sum up your experience for GetHuman's California Casualty customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Dorothy JClazie: I still hate wading through voice mail menus.*The rep discovered my coverage problem immediately and resolved the issue promptly. thank you.
GetHuman: Let's quantify your experience contacting California Casualty. On a scale of 1 to 5, how easy is it go get help on a California Casualty problem?
~Dorothy JClazie: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Dorothy JClazie: I'd give them a five out of five on communication.
GetHuman: And what about California Casualty's ability to quickly and effectively address your problem?
~Dorothy JClazie: For that I would say five out of five.
GetHuman: And finally- any advice for other California Casualty customers?
~Dorothy JClazie: Call them early in the day or late. Don't forget any personal or account information you might need for California Casualty to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Dorothy JClazie taken from his California Casualty customer service problem that occurred on November 22nd, 2017.
California Casualty
5.00 of 5 stars | 11 reviews
~Dorothy JClazie's California Casualty Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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