California Department of Motor Vehicles (DMV/RMV): Haven't gotten my license even though I renewed...
A California Department of Motor Vehicles (DMV/RMV) customer review by GetHuman user ~J. S. from November 3rd, 2017
Background on ~J. S.'s case
GetHuman: ~J. S. - can you tell our other California Department of Motor Vehicles (DMV/RMV) customers when your case took place?
~J. S.: Yeah. It was evening, on October 24th.
GetHuman: Did you reach out to California Department of Motor Vehicles (DMV/RMV), and if so, how?
GetHuman: And which of these common California Department of Motor Vehicles (DMV/RMV) customer issues best describes the reason you wanted to talk to them?
(Shows ~J. S. a list of common California Department of Motor Vehicles (DMV/RMV) problems)
~J. S.: "Suspension" was why I was trying to call.
~J. S.'s review of California Department of Motor Vehicles (DMV/RMV) customer service
GetHuman: So how would you sum up your experience for GetHuman's California Department of Motor Vehicles (DMV/RMV) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~J. S.: Haven't gotten my license even though I renewed it months ago. I could find no way of getting a temporary license online. The **** first gave me a wait time of ** min then later in the day said no one was available, call again, click. Got a live person here immediately and ordered a temp license, took about * min. Still have NO idea when I'll get my new license, though.
GetHuman: Let's quantify your experience contacting California Department of Motor Vehicles (DMV/RMV). On a scale of 1 to 5, how easy is it go get help on a California Department of Motor Vehicles (DMV/RMV) problem?
~J. S.: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~J. S.: I'd give them a four out of five on communication.
GetHuman: And what about California Department of Motor Vehicles (DMV/RMV)'s ability to quickly and effectively address your problem?
~J. S.: For that I would say one out of five.
GetHuman: And finally- any advice for other California Department of Motor Vehicles (DMV/RMV) customers?
~J. S.: Call them early in the day or late. Don't forget any personal or account information you might need for California Department of Motor Vehicles (DMV/RMV) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~J. S. taken from his California Department of Motor Vehicles (DMV/RMV) customer service problem that occurred on October 24th, 2017.