California Department of Motor Vehicles (DMV/RMV): After ** minutes, someone picked up - I said...
A California Department of Motor Vehicles (DMV/RMV) customer review by GetHuman user ~Anonymous from November 16th, 2017
Background on ~Anonymous's case
GetHuman: ~Anonymous - can you tell our other California Department of Motor Vehicles (DMV/RMV) customers when your case took place?
~Anonymous: Yes. It was morning, on November 13th.
GetHuman: Did you reach out to California Department of Motor Vehicles (DMV/RMV), and if so, how?
GetHuman: And which of these common California Department of Motor Vehicles (DMV/RMV) customer issues best describes the reason you wanted to talk to them?
(Shows ~Anonymous a list of common California Department of Motor Vehicles (DMV/RMV) problems)
~Anonymous: "File a report" was why I was trying to call.
~Anonymous's review of California Department of Motor Vehicles (DMV/RMV) customer service
GetHuman: So how would you sum up your experience for GetHuman's California Department of Motor Vehicles (DMV/RMV) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonymous: After ** minutes, someone picked up - I said, "I have a few questions about my driving record." He said, "Hold on." He put me on hold and then never returned. What a surprise, state worker being lazy.
GetHuman: Let's quantify your experience contacting California Department of Motor Vehicles (DMV/RMV). On a scale of 1 to 5, how easy is it go get help on a California Department of Motor Vehicles (DMV/RMV) problem?
~Anonymous: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonymous: I'd give them a four out of five on communication.
GetHuman: And what about California Department of Motor Vehicles (DMV/RMV)'s ability to quickly and effectively address your problem?
~Anonymous: For that I would say one out of five.
GetHuman: And finally- any advice for other California Department of Motor Vehicles (DMV/RMV) customers?
~Anonymous: Call them early in the day or late. Don't forget any personal or account information you might need for California Department of Motor Vehicles (DMV/RMV) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anonymous taken from his California Department of Motor Vehicles (DMV/RMV) customer service problem that occurred on November 13th, 2017.