California Department of Motor Vehicles (DMV/RMV): Called the ********** number and the automated...
A California Department of Motor Vehicles (DMV/RMV) customer review by GetHuman user GetHuman-195382 from November 25th, 2017
Background on GetHuman-195382's case
GetHuman: GetHuman-195382 - can you tell our other California Department of Motor Vehicles (DMV/RMV) customers when your case took place?
GetHuman-195382: Yeah. It was middle of the night, on November 17th.
GetHuman: Did you reach out to California Department of Motor Vehicles (DMV/RMV), and if so, how?
GetHuman: And which of these common California Department of Motor Vehicles (DMV/RMV) customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-195382 a list of common California Department of Motor Vehicles (DMV/RMV) problems)
GetHuman-195382: "DUI" was why I was trying to call.
GetHuman-195382's review of California Department of Motor Vehicles (DMV/RMV) customer service
GetHuman: So how would you sum up your experience for GetHuman's California Department of Motor Vehicles (DMV/RMV) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-195382: Called the ********** number and the automated message just said to call back.. dead end. I then tried the number the post recommended which connected me to the forced action dept. Which handles DUI and child ?support? Situations. The girl was super helpful and transferred me to someone in registration (which is why I was calling) and took care of my situation for me. Registration Field Office Support Unit direct line : **********
GetHuman: Let's quantify your experience contacting California Department of Motor Vehicles (DMV/RMV). On a scale of 1 to 5, how easy is it go get help on a California Department of Motor Vehicles (DMV/RMV) problem?
GetHuman-195382: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-195382: I'd give them a one out of five on communication.
GetHuman: And what about California Department of Motor Vehicles (DMV/RMV)'s ability to quickly and effectively address your problem?
GetHuman-195382: For that I would say five out of five.
GetHuman: And finally- any advice for other California Department of Motor Vehicles (DMV/RMV) customers?
GetHuman-195382: Call them early in the day or late. Don't forget any personal or account information you might need for California Department of Motor Vehicles (DMV/RMV) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-195382 taken from his California Department of Motor Vehicles (DMV/RMV) customer service problem that occurred on November 17th, 2017.