California Employment Development Department (EDD): Call the ***** (yes, the one that hangs up on y...
A California Employment Development Department (EDD) customer review by GetHuman user ~Unemployed Guy from November 15th, 2017
Background on ~Unemployed Guy's case
GetHuman: ~Unemployed Guy - can you tell our other California Employment Development Department (EDD) customers when your case took place?
~Unemployed Guy: Yes I can. It was middle of the night, on November 6th.
GetHuman: Did you reach out to California Employment Development Department (EDD), and if so, how?
GetHuman: And which of these common California Employment Development Department (EDD) customer issues best describes the reason you wanted to talk to them?
(Shows ~Unemployed Guy a list of common California Employment Development Department (EDD) problems)
~Unemployed Guy: "Speak to an agent" was why I was trying to call.
~Unemployed Guy's review of California Employment Development Department (EDD) customer service
GetHuman: So how would you sum up your experience for GetHuman's California Employment Development Department (EDD) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Unemployed Guy: Call the ***** (yes, the one that hangs up on you)** (for businesses...yes i know...just go with it)** (i didn't even listen)** (stab in the dark)** (why not?)*You'll be put on hold ("estimated time * min" - more like * or *)*Connected to a HUMAN...who was nice! And took care of all my questions!! WHAT STRANGE AND BEAUTIFUL DREAMS BEFALL ME???
GetHuman: Let's quantify your experience contacting California Employment Development Department (EDD). On a scale of 1 to 5, how easy is it go get help on a California Employment Development Department (EDD) problem?
~Unemployed Guy: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Unemployed Guy: I'd give them a two out of five on communication.
GetHuman: And what about California Employment Development Department (EDD)'s ability to quickly and effectively address your problem?
~Unemployed Guy: For that I would say five out of five.
GetHuman: And finally- any advice for other California Employment Development Department (EDD) customers?
~Unemployed Guy: Call them early in the day or late. Don't forget any personal or account information you might need for California Employment Development Department (EDD) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Unemployed Guy taken from his California Employment Development Department (EDD) customer service problem that occurred on November 6th, 2017.