California Employment Development Department (EDD): The edd rep who did a phone review on me,*was v...
A California Employment Development Department (EDD) customer review by GetHuman user ~Amelia from November 14th, 2017
Background on ~Amelia's case
GetHuman: ~Amelia - can you tell our other California Employment Development Department (EDD) customers when your case took place?
~Amelia: Yes. It was afternoon, on November 6th.
GetHuman: Did you reach out to California Employment Development Department (EDD), and if so, how?
GetHuman: And which of these common California Employment Development Department (EDD) customer issues best describes the reason you wanted to talk to them?
(Shows ~Amelia a list of common California Employment Development Department (EDD) problems)
~Amelia: "Claims" was why I was trying to call.
~Amelia's review of California Employment Development Department (EDD) customer service
GetHuman: So how would you sum up your experience for GetHuman's California Employment Development Department (EDD) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Amelia: The edd rep who did a phone review on me,*was very rude and total unprofessional, i*was not sure about about my hoilday pay, and*try to tell her that,but she wasn't hearing*anything i said and cut me off within * min*she said name so fast at the beginning of the call that i forget, but sure wish i had it now, because now my claim is being denied*and i have appeal the decision, this has been a total nightmare, form the beginning of the review i felt it was going to be good*because of her rude manner of asking the same questions over an over, at this point*i will never apply with edd again. They come across as headhunters not edd rep
GetHuman: Let's quantify your experience contacting California Employment Development Department (EDD). On a scale of 1 to 5, how easy is it go get help on a California Employment Development Department (EDD) problem?
~Amelia: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Amelia: I'd give them a five out of five on communication.
GetHuman: And what about California Employment Development Department (EDD)'s ability to quickly and effectively address your problem?
~Amelia: For that I would say four out of five.
GetHuman: And finally- any advice for other California Employment Development Department (EDD) customers?
~Amelia: Call them early in the day or late. Don't forget any personal or account information you might need for California Employment Development Department (EDD) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Amelia taken from his California Employment Development Department (EDD) customer service problem that occurred on November 6th, 2017.