California Employment Development Department (EDD): Very helpful service line! Mike Q was a great g...
A California Employment Development Department (EDD) customer review by GetHuman user ~HoangYen Nguyen from November 14th, 2017
Background on ~HoangYen Nguyen's case
GetHuman: ~HoangYen Nguyen - can you tell our other California Employment Development Department (EDD) customers when your case took place?
~HoangYen Nguyen: Yup. It was afternoon, on November 5th.
GetHuman: Did you reach out to California Employment Development Department (EDD), and if so, how?
GetHuman: And which of these common California Employment Development Department (EDD) customer issues best describes the reason you wanted to talk to them?
(Shows ~HoangYen Nguyen a list of common California Employment Development Department (EDD) problems)
~HoangYen Nguyen: "File a claim" was why I was trying to call.
~HoangYen Nguyen's review of California Employment Development Department (EDD) customer service
GetHuman: So how would you sum up your experience for GetHuman's California Employment Development Department (EDD) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~HoangYen Nguyen: Very helpful service line! Mike Q was a great guy! He really listened to your concerns and tried to give you the answer right away. No more frustrating from me! THANKS SO MUCH!
GetHuman: Let's quantify your experience contacting California Employment Development Department (EDD). On a scale of 1 to 5, how easy is it go get help on a California Employment Development Department (EDD) problem?
~HoangYen Nguyen: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~HoangYen Nguyen: I'd give them a three out of five on communication.
GetHuman: And what about California Employment Development Department (EDD)'s ability to quickly and effectively address your problem?
~HoangYen Nguyen: For that I would say two out of five.
GetHuman: And finally- any advice for other California Employment Development Department (EDD) customers?
~HoangYen Nguyen: Call them early in the day or late. Don't forget any personal or account information you might need for California Employment Development Department (EDD) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~HoangYen Nguyen taken from his California Employment Development Department (EDD) customer service problem that occurred on November 5th, 2017.