California Employment Development Department (EDD): here is a copy of the chat:*Agent **:*Hello.*Ag...
A California Employment Development Department (EDD) customer review by GetHuman user GetHuman-80359 from November 18th, 2017
Background on GetHuman-80359's case
GetHuman: GetHuman-80359 - can you tell our other California Employment Development Department (EDD) customers when your case took place?
GetHuman-80359: Yes. It was morning, on November 8th.
GetHuman: Did you reach out to California Employment Development Department (EDD), and if so, how?
GetHuman: And which of these common California Employment Development Department (EDD) customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-80359 a list of common California Employment Development Department (EDD) problems)
GetHuman-80359: "Claims" was why I was trying to call.
GetHuman-80359's review of California Employment Development Department (EDD) customer service
GetHuman: So how would you sum up your experience for GetHuman's California Employment Development Department (EDD) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-80359: here is a copy of the chat:*Agent **:*Hello.*Agent **:*What can I assist you with??*Gayland Long:*i received my payment via direct deposit today but it was suppose to be for ***.** but it was only ***.***Agent **:*Is this unemployment?*Gayland Long:*yes EDD*Agent **:****.***.****.*Gayland Long:*I called them and they told me I had to call the *** number but i can't get through*Agent **:*And that is the Director office and she refer you back to a recording that you can't speak with anyone.*Gayland Long:*yes*Agent **:*Great!!*Agent **:*Shame on them!*Agent **:*Is there anything else??*Gayland Long:*yes. what is the purpose of this chat line. If all uyou do is say shame on them and offer no other alternatives *Chat Session Ended, Goodbye. (****)
GetHuman: Let's quantify your experience contacting California Employment Development Department (EDD). On a scale of 1 to 5, how easy is it go get help on a California Employment Development Department (EDD) problem?
GetHuman-80359: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-80359: I'd give them a five out of five on communication.
GetHuman: And what about California Employment Development Department (EDD)'s ability to quickly and effectively address your problem?
GetHuman-80359: For that I would say four out of five.
GetHuman: And finally- any advice for other California Employment Development Department (EDD) customers?
GetHuman-80359: Call them early in the day or late. Don't forget any personal or account information you might need for California Employment Development Department (EDD) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-80359 taken from his California Employment Development Department (EDD) customer service problem that occurred on November 8th, 2017.