Calvin Klein: * orders placed online and after confirmed and...
A Calvin Klein customer review by GetHuman user ~anonymous from November 23rd, 2017
Background on ~anonymous's case
GetHuman: ~anonymous - can you tell our other Calvin Klein customers when your case took place?
~anonymous: Yup. It was afternoon, on November 14th.
GetHuman: Did you reach out to Calvin Klein, and if so, how?
GetHuman: And which of these common Calvin Klein customer issues best describes the reason you wanted to talk to them?
(Shows ~anonymous a list of common Calvin Klein problems)
~anonymous: "Warranty claim" was why I was trying to call.
~anonymous's review of Calvin Klein customer service
GetHuman: So how would you sum up your experience for GetHuman's Calvin Klein customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~anonymous: * orders placed online and after confirmed and everything, * days later you get an email saying it's been cancelled due to unavailability...when you call customer service they say that online shows computer inventory but not the warehouse inventory...update your ******* system to show what's right.i'll never buy from them ever again
GetHuman: Let's quantify your experience contacting Calvin Klein. On a scale of 1 to 5, how easy is it go get help on a Calvin Klein problem?
~anonymous: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~anonymous: I'd give them a one out of five on communication.
GetHuman: And what about Calvin Klein's ability to quickly and effectively address your problem?
~anonymous: For that I would say five out of five.
GetHuman: And finally- any advice for other Calvin Klein customers?
~anonymous: Call them early in the day or late. Don't forget any personal or account information you might need for Calvin Klein to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~anonymous taken from his Calvin Klein customer service problem that occurred on November 14th, 2017.