Calvin Klein: Very helpful person answered the phone and gave...

A Calvin Klein customer review by GetHuman user ~Jeannie from November 26th, 2017

Background on ~Jeannie's case

GetHuman: ~Jeannie - can you tell our other Calvin Klein customers when your case took place?
~Jeannie: Yes. It was morning, on November 17th.
GetHuman: Did you reach out to Calvin Klein, and if so, how?
~Jeannie: I used the 866-513-0513 number I found for on the GetHuman Calvin Klein customer phone number page I was on: Calvin Klein Customer Service Phone Number
GetHuman: And which of these common Calvin Klein customer issues best describes the reason you wanted to talk to them?
(Shows ~Jeannie a list of common Calvin Klein problems)
~Jeannie: "Track order" was why I was trying to call.

~Jeannie's review of Calvin Klein customer service

GetHuman: So how would you sum up your experience for GetHuman's Calvin Klein customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jeannie: Very helpful person answered the phone and gave me the number to consumer relations. ***-***-****- they were also helpful and friendly.
GetHuman: Let's quantify your experience contacting Calvin Klein. On a scale of 1 to 5, how easy is it go get help on a Calvin Klein problem?
~Jeannie: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jeannie: I'd give them a one out of five on communication.
GetHuman: And what about Calvin Klein's ability to quickly and effectively address your problem?
~Jeannie: For that I would say four out of five.
GetHuman: And finally- any advice for other Calvin Klein customers?
~Jeannie: Call them early in the day or late. Don't forget any personal or account information you might need for Calvin Klein to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jeannie taken from his Calvin Klein customer service problem that occurred on November 17th, 2017.

Calvin Klein

3.00 of 5 stars | 9 reviews

~Jeannie's Calvin Klein Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

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