Campbell Soup Company: I found a big glob of mold in a new can of toma...
A Campbell Soup Company customer review by GetHuman user GetHuman-janieljd from December 8th, 2017
Background on GetHuman-janieljd's case
GetHuman: GetHuman-janieljd - can you tell our other Campbell Soup Company customers when your case took place?
GetHuman-janieljd: Sure. It was evening, on November 30th.
GetHuman: Did you reach out to Campbell Soup Company, and if so, how?
GetHuman: And which of these common Campbell Soup Company customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-janieljd a list of common Campbell Soup Company problems)
GetHuman-janieljd: "Where to buy" was why I was trying to call.
GetHuman-janieljd's review of Campbell Soup Company customer service
GetHuman: So how would you sum up your experience for GetHuman's Campbell Soup Company customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-janieljd: I found a big glob of mold in a new can of tomato soup . .
GetHuman: Can you tell the rest of us a bit more from what happened on 11/30/17?
GetHuman-janieljd: I took pictures of it.
GetHuman: Let's quantify your experience contacting Campbell Soup Company. On a scale of 1 to 5, how easy is it go get help on a Campbell Soup Company problem?
GetHuman-janieljd: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-janieljd: I'd give them a one out of five on communication.
GetHuman: And what about Campbell Soup Company's ability to quickly and effectively address your problem?
GetHuman-janieljd: For that I would say four out of five.
GetHuman: And finally- any advice for other Campbell Soup Company customers?
GetHuman-janieljd: Call them early in the day or late. Don't forget any personal or account information you might need for Campbell Soup Company to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-janieljd taken from his Campbell Soup Company customer service problem that occurred on November 30th, 2017.