Carid.com: tried for * days to get help ,have a part that...
A Carid.com customer review by GetHuman user ~Ernie Mizelle from November 28th, 2017
Background on ~Ernie Mizelle's case
GetHuman: ~Ernie Mizelle - can you tell our other Carid.com customers when your case took place?
~Ernie Mizelle: Yup. It was morning, on November 19th.
GetHuman: Did you reach out to Carid.com, and if so, how?
GetHuman: And which of these common Carid.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Ernie Mizelle a list of common Carid.com problems)
~Ernie Mizelle: "Track order" was why I was trying to call.
~Ernie Mizelle's review of Carid.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Carid.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ernie Mizelle: tried for * days to get help ,have a part that doesn't fit . would like to order more chrome accessories, can't get help about the part that will not fit ph.* **********
GetHuman: Let's quantify your experience contacting Carid.com. On a scale of 1 to 5, how easy is it go get help on a Carid.com problem?
~Ernie Mizelle: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ernie Mizelle: I'd give them a two out of five on communication.
GetHuman: And what about Carid.com's ability to quickly and effectively address your problem?
~Ernie Mizelle: For that I would say three out of five.
GetHuman: And finally- any advice for other Carid.com customers?
~Ernie Mizelle: Call them early in the day or late. Don't forget any personal or account information you might need for Carid.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ernie Mizelle taken from his Carid.com customer service problem that occurred on November 19th, 2017.
Carid.com
1.60 of 5 stars | 32 reviews
~Ernie Mizelle's Carid.com Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
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