Cedar Point Amusement Park: Both representatives were extremely helpful and...
A Cedar Point Amusement Park customer review by GetHuman user ~ryansmom from November 22nd, 2017
Background on ~ryansmom's case
GetHuman: ~ryansmom - can you tell our other Cedar Point Amusement Park customers when your case took place?
~ryansmom: Yeah. It was afternoon, on November 18th.
GetHuman: Did you reach out to Cedar Point Amusement Park, and if so, how?
GetHuman: And which of these common Cedar Point Amusement Park customer issues best describes the reason you wanted to talk to them?
(Shows ~ryansmom a list of common Cedar Point Amusement Park problems)
~ryansmom: "Change a booking" was why I was trying to call.
~ryansmom's review of Cedar Point Amusement Park customer service
GetHuman: So how would you sum up your experience for GetHuman's Cedar Point Amusement Park customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ryansmom: Both representatives were extremely helpful and professional. I got my answer quickly and in a very friendly manner.
GetHuman: Let's quantify your experience contacting Cedar Point Amusement Park. On a scale of 1 to 5, how easy is it go get help on a Cedar Point Amusement Park problem?
~ryansmom: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ryansmom: I'd give them a five out of five on communication.
GetHuman: And what about Cedar Point Amusement Park's ability to quickly and effectively address your problem?
~ryansmom: For that I would say two out of five.
GetHuman: And finally- any advice for other Cedar Point Amusement Park customers?
~ryansmom: Call them early in the day or late. Don't forget any personal or account information you might need for Cedar Point Amusement Park to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ryansmom taken from his Cedar Point Amusement Park customer service problem that occurred on November 18th, 2017.
Cedar Point Amusement Park
3.50 of 5 stars | 19 reviews
~ryansmom's Cedar Point Amusement Park Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars
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