Cellularoutfitter.com: My order was wrong I have spent at least *** mi...
A Cellularoutfitter.com customer review by GetHuman user ~Jim from November 26th, 2017
Background on ~Jim's case
GetHuman: ~Jim - can you tell our other Cellularoutfitter.com customers when your case took place?
~Jim: Sure. It was evening, on November 20th.
GetHuman: Did you reach out to Cellularoutfitter.com, and if so, how?
GetHuman: And which of these common Cellularoutfitter.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Jim a list of common Cellularoutfitter.com problems)
~Jim: "Warranty claim" was why I was trying to call.
~Jim's review of Cellularoutfitter.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Cellularoutfitter.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jim: My order was wrong I have spent at least *** minutes on hold. Their web site does not allow me to chat or send an e*mail I am disgusted with them and their lack of service.
GetHuman: Let's quantify your experience contacting Cellularoutfitter.com. On a scale of 1 to 5, how easy is it go get help on a Cellularoutfitter.com problem?
~Jim: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jim: I'd give them a five out of five on communication.
GetHuman: And what about Cellularoutfitter.com's ability to quickly and effectively address your problem?
~Jim: For that I would say one out of five.
GetHuman: And finally- any advice for other Cellularoutfitter.com customers?
~Jim: Call them early in the day or late. Don't forget any personal or account information you might need for Cellularoutfitter.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jim taken from his Cellularoutfitter.com customer service problem that occurred on November 20th, 2017.