Cellularoutfitter.com: ordered a phone case * days ago. Called to chec...

A Cellularoutfitter.com customer review by GetHuman user GetHuman-135681 from November 23rd, 2017

Background on GetHuman-135681's case

GetHuman: GetHuman-135681 - can you tell our other Cellularoutfitter.com customers when your case took place?
GetHuman-135681: Sure. It was evening, on November 15th.
GetHuman: Did you reach out to Cellularoutfitter.com, and if so, how?
GetHuman-135681: I used the 800-871-6926 number I found for on the GetHuman Cellularoutfitter.com customer phone number page I was on: Cellularoutfitter.com Customer Service Phone Number
GetHuman: And which of these common Cellularoutfitter.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-135681 a list of common Cellularoutfitter.com problems)
GetHuman-135681: "Track order" was why I was trying to call.

GetHuman-135681's review of Cellularoutfitter.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Cellularoutfitter.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-135681: ordered a phone case * days ago. Called to check on it. My order still has not shipped. They sure billed my credit right away
GetHuman: Let's quantify your experience contacting Cellularoutfitter.com. On a scale of 1 to 5, how easy is it go get help on a Cellularoutfitter.com problem?
GetHuman-135681: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-135681: I'd give them a three out of five on communication.
GetHuman: And what about Cellularoutfitter.com's ability to quickly and effectively address your problem?
GetHuman-135681: For that I would say four out of five.
GetHuman: And finally- any advice for other Cellularoutfitter.com customers?
GetHuman-135681: Call them early in the day or late. Don't forget any personal or account information you might need for Cellularoutfitter.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-135681 taken from his Cellularoutfitter.com customer service problem that occurred on November 15th, 2017.

Cellularoutfitter.com

1.93 of 5 stars | 70 reviews

GetHuman-135681's Cellularoutfitter.com Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

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