Central Maine Power: I called to see it they could cover the wires c...

A Central Maine Power customer review by GetHuman user ~Anonymous from November 18th, 2017

Background on ~Anonymous's case

GetHuman: ~Anonymous - can you tell our other Central Maine Power customers when your case took place?
~Anonymous: Yeah. It was middle of the night, on November 9th.
GetHuman: Did you reach out to Central Maine Power, and if so, how?
~Anonymous: I used the 800-686-4044 number I found for on the GetHuman Central Maine Power customer phone number page I was on: Central Maine Power Customer Service Phone Number
GetHuman: And which of these common Central Maine Power customer issues best describes the reason you wanted to talk to them?
(Shows ~Anonymous a list of common Central Maine Power problems)
~Anonymous: "Book appointment" was why I was trying to call.

~Anonymous's review of Central Maine Power customer service

GetHuman: So how would you sum up your experience for GetHuman's Central Maine Power customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonymous: I called to see it they could cover the wires connected to the house so we could paint and Debbie answered immediately. They'll send someone out within * days! Very pleased with this phone call!
GetHuman: Let's quantify your experience contacting Central Maine Power. On a scale of 1 to 5, how easy is it go get help on a Central Maine Power problem?
~Anonymous: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonymous: I'd give them a two out of five on communication.
GetHuman: And what about Central Maine Power's ability to quickly and effectively address your problem?
~Anonymous: For that I would say five out of five.
GetHuman: And finally- any advice for other Central Maine Power customers?
~Anonymous: Call them early in the day or late. Don't forget any personal or account information you might need for Central Maine Power to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anonymous taken from his Central Maine Power customer service problem that occurred on November 9th, 2017.

Central Maine Power

3.00 of 5 stars | 9 reviews

~Anonymous's Central Maine Power Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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