Central Mortgage Company: SIMPLY AMAZING! I called twice before and just...

A Central Mortgage Company customer review by GetHuman user ~ALangill from November 23rd, 2017

Background on ~ALangill's case

GetHuman: ~ALangill - can you tell our other Central Mortgage Company customers when your case took place?
~ALangill: Yeah. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Central Mortgage Company, and if so, how?
~ALangill: I used the 800-366-2132 number I found for on the GetHuman Central Mortgage Company customer phone number page I was on: Central Mortgage Company Customer Service Phone Number
GetHuman: And which of these common Central Mortgage Company customer issues best describes the reason you wanted to talk to them?
(Shows ~ALangill a list of common Central Mortgage Company problems)
~ALangill: "Request a loan" was why I was trying to call.

~ALangill's review of Central Mortgage Company customer service

GetHuman: So how would you sum up your experience for GetHuman's Central Mortgage Company customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ALangill: SIMPLY AMAZING! I called twice before and just couldn't get through to a person. You guys NEVER DISAPPOINT!!
GetHuman: Let's quantify your experience contacting Central Mortgage Company. On a scale of 1 to 5, how easy is it go get help on a Central Mortgage Company problem?
~ALangill: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ALangill: I'd give them a one out of five on communication.
GetHuman: And what about Central Mortgage Company's ability to quickly and effectively address your problem?
~ALangill: For that I would say four out of five.
GetHuman: And finally- any advice for other Central Mortgage Company customers?
~ALangill: Call them early in the day or late. Don't forget any personal or account information you might need for Central Mortgage Company to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ALangill taken from his Central Mortgage Company customer service problem that occurred on November 17th, 2017.

Central Mortgage Company

2.00 of 5 stars | 13 reviews

~ALangill's Central Mortgage Company Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

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