Chadwick's: I ordered * tops....* months ago. I received o...
A Chadwick's customer review by GetHuman user GetHuman-383467 from November 7th, 2017
Background on GetHuman-383467's case
GetHuman: GetHuman-383467 - can you tell our other Chadwick's customers when your case took place?
GetHuman-383467: Yeah. It was afternoon, on November 5th.
GetHuman: Did you reach out to Chadwick's, and if so, how?
GetHuman: And which of these common Chadwick's customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-383467 a list of common Chadwick's problems)
GetHuman-383467: "Make a purchase" was why I was trying to call.
GetHuman-383467's review of Chadwick's customer service
GetHuman: So how would you sum up your experience for GetHuman's Chadwick's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-383467: I ordered * tops....* months ago. I received one of the tops...the other was out of stock. Everytime I contact them...they tell me they cannot give me my refund because of "financial restructuring". I will NEVER order anything from these people again.
GetHuman: Let's quantify your experience contacting Chadwick's. On a scale of 1 to 5, how easy is it go get help on a Chadwick's problem?
GetHuman-383467: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-383467: I'd give them a five out of five on communication.
GetHuman: And what about Chadwick's's ability to quickly and effectively address your problem?
GetHuman-383467: For that I would say one out of five.
GetHuman: And finally- any advice for other Chadwick's customers?
GetHuman-383467: Call them early in the day or late. Don't forget any personal or account information you might need for Chadwick's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-383467 taken from his Chadwick's customer service problem that occurred on November 5th, 2017.