Chadwick's: I want to stop receiving your catalog. My wife...
A Chadwick's customer review by GetHuman user GetHuman-247302 from November 20th, 2017
Background on GetHuman-247302's case
GetHuman: GetHuman-247302 - can you tell our other Chadwick's customers when your case took place?
GetHuman-247302: Yeah. It was morning, on November 17th.
GetHuman: Did you reach out to Chadwick's, and if so, how?
GetHuman: And which of these common Chadwick's customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-247302 a list of common Chadwick's problems)
GetHuman-247302: "Warranty claim" was why I was trying to call.
GetHuman-247302's review of Chadwick's customer service
GetHuman: So how would you sum up your experience for GetHuman's Chadwick's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-247302: I want to stop receiving your catalog. My wife doesn't live here any more. When I call your customer service number all I get is recordings when transferred I get cut off. Stop sending to ***** Sorrento Dr. NW Albuquerque, NM *****-****. I'm the current resident and I don't need it either. OK!
GetHuman: Let's quantify your experience contacting Chadwick's. On a scale of 1 to 5, how easy is it go get help on a Chadwick's problem?
GetHuman-247302: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-247302: I'd give them a one out of five on communication.
GetHuman: And what about Chadwick's's ability to quickly and effectively address your problem?
GetHuman-247302: For that I would say three out of five.
GetHuman: And finally- any advice for other Chadwick's customers?
GetHuman-247302: Call them early in the day or late. Don't forget any personal or account information you might need for Chadwick's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-247302 taken from his Chadwick's customer service problem that occurred on November 17th, 2017.