Charlotte Observer: Line disconnects. No answer. Disconnected** tim...
A Charlotte Observer customer review by GetHuman user ~Bob Davis from November 21st, 2017
Background on ~Bob Davis's case
GetHuman: ~Bob Davis - can you tell our other Charlotte Observer customers when your case took place?
~Bob Davis: Yes. It was middle of the night, on November 12th.
GetHuman: Did you reach out to Charlotte Observer, and if so, how?
GetHuman: And which of these common Charlotte Observer customer issues best describes the reason you wanted to talk to them?
(Shows ~Bob Davis a list of common Charlotte Observer problems)
~Bob Davis: "Cancel subscription" was why I was trying to call.
~Bob Davis's review of Charlotte Observer customer service
GetHuman: So how would you sum up your experience for GetHuman's Charlotte Observer customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Bob Davis: Line disconnects. No answer. Disconnected** times and I gave up! Pls. contact me. Bob Davis. ***-***-****
GetHuman: Let's quantify your experience contacting Charlotte Observer. On a scale of 1 to 5, how easy is it go get help on a Charlotte Observer problem?
~Bob Davis: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Bob Davis: I'd give them a one out of five on communication.
GetHuman: And what about Charlotte Observer's ability to quickly and effectively address your problem?
~Bob Davis: For that I would say three out of five.
GetHuman: And finally- any advice for other Charlotte Observer customers?
~Bob Davis: Call them early in the day or late. Don't forget any personal or account information you might need for Charlotte Observer to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Bob Davis taken from his Charlotte Observer customer service problem that occurred on November 12th, 2017.