Charlotte Observer: have not received paper for * Sundays now. Cal...
A Charlotte Observer customer review by GetHuman user ~a hickory reader from November 20th, 2017
Background on ~a hickory reader's case
GetHuman: ~a hickory reader - can you tell our other Charlotte Observer customers when your case took place?
~a hickory reader: Yes I can. It was late at night, on November 12th.
GetHuman: Did you reach out to Charlotte Observer, and if so, how?
GetHuman: And which of these common Charlotte Observer customer issues best describes the reason you wanted to talk to them?
(Shows ~a hickory reader a list of common Charlotte Observer problems)
~a hickory reader: "Cancel subscription" was why I was trying to call.
~a hickory reader's review of Charlotte Observer customer service
GetHuman: So how would you sum up your experience for GetHuman's Charlotte Observer customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~a hickory reader: have not received paper for * Sundays now. Called & got a recording, absolutely no help. Was better cust. service when a local operation.
GetHuman: Let's quantify your experience contacting Charlotte Observer. On a scale of 1 to 5, how easy is it go get help on a Charlotte Observer problem?
~a hickory reader: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~a hickory reader: I'd give them a one out of five on communication.
GetHuman: And what about Charlotte Observer's ability to quickly and effectively address your problem?
~a hickory reader: For that I would say one out of five.
GetHuman: And finally- any advice for other Charlotte Observer customers?
~a hickory reader: Call them early in the day or late. Don't forget any personal or account information you might need for Charlotte Observer to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~a hickory reader taken from his Charlotte Observer customer service problem that occurred on November 12th, 2017.