Check Free: I had a dispute with Macy's and Macy's wanted m...
A Check Free customer review by GetHuman user ~sureshvelu from November 13th, 2017
Background on ~sureshvelu's case
GetHuman: ~sureshvelu - can you tell our other Check Free customers when your case took place?
~sureshvelu: Yes I can. It was morning, on November 7th.
GetHuman: Did you reach out to Check Free, and if so, how?
GetHuman: And which of these common Check Free customer issues best describes the reason you wanted to talk to them?
(Shows ~sureshvelu a list of common Check Free problems)
~sureshvelu: "None of those really matches why I wanted to call Check Free that day." was why I was trying to call.
~sureshvelu's review of Check Free customer service
GetHuman: So how would you sum up your experience for GetHuman's Check Free customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sureshvelu: I had a dispute with Macy's and Macy's wanted me to get a statement from Mycheckfree with a status of my account. They would not provide to me as a policy. I requested to talk to the supervisor but was declined.
GetHuman: Let's quantify your experience contacting Check Free. On a scale of 1 to 5, how easy is it go get help on a Check Free problem?
~sureshvelu: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sureshvelu: I'd give them a three out of five on communication.
GetHuman: And what about Check Free's ability to quickly and effectively address your problem?
~sureshvelu: For that I would say four out of five.
GetHuman: And finally- any advice for other Check Free customers?
~sureshvelu: Call them early in the day or late. Don't forget any personal or account information you might need for Check Free to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sureshvelu taken from his Check Free customer service problem that occurred on November 7th, 2017.
Check Free
3.00 of 5 stars | 1 reviews
~sureshvelu's Check Free Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Check Free, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Check Free in any way.