Chico's: I am extremely dissatisfied with the new platin...
A Chico's customer review by GetHuman user ~Fran grosnick from November 14th, 2017
Background on ~Fran grosnick's case
GetHuman: ~Fran grosnick - can you tell our other Chico's customers when your case took place?
~Fran grosnick: Yes I can. It was afternoon, on November 7th.
GetHuman: Did you reach out to Chico's, and if so, how?
GetHuman: And which of these common Chico's customer issues best describes the reason you wanted to talk to them?
(Shows ~Fran grosnick a list of common Chico's problems)
~Fran grosnick: "Make a purchase" was why I was trying to call.
~Fran grosnick's review of Chico's customer service
GetHuman: So how would you sum up your experience for GetHuman's Chico's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Fran grosnick: I am extremely dissatisfied with the new platinum jeans. they are a low rise and do not fit the same way that my old platinum jeans do. I bought * pair, a black and blue pair. I returned the blue ones but since I wore the black ones I can't return them but I hate wearing them as they are so uncomfortable. Please do something about them? I am a very loyal Chicos customer !
GetHuman: Let's quantify your experience contacting Chico's. On a scale of 1 to 5, how easy is it go get help on a Chico's problem?
~Fran grosnick: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Fran grosnick: I'd give them a four out of five on communication.
GetHuman: And what about Chico's's ability to quickly and effectively address your problem?
~Fran grosnick: For that I would say five out of five.
GetHuman: And finally- any advice for other Chico's customers?
~Fran grosnick: Call them early in the day or late. Don't forget any personal or account information you might need for Chico's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Fran grosnick taken from his Chico's customer service problem that occurred on November 7th, 2017.