Chico's: I was at store ***** on March **, **** and a cl...
A Chico's customer review by GetHuman user ~Jane Panzella from November 15th, 2017
Background on ~Jane Panzella's case
GetHuman: ~Jane Panzella - can you tell our other Chico's customers when your case took place?
~Jane Panzella: Yup. It was afternoon, on November 10th.
GetHuman: Did you reach out to Chico's, and if so, how?
GetHuman: And which of these common Chico's customer issues best describes the reason you wanted to talk to them?
(Shows ~Jane Panzella a list of common Chico's problems)
~Jane Panzella: "Overcharge/Strange charge" was why I was trying to call.
~Jane Panzella's review of Chico's customer service
GetHuman: So how would you sum up your experience for GetHuman's Chico's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jane Panzella: I was at store ***** on March **, **** and a clerk named Carol waited on me. She was extremely helpful with good ideas about putting styles together. Even though the store was crowded then, I had wonderful assistance from her.
GetHuman: Let's quantify your experience contacting Chico's. On a scale of 1 to 5, how easy is it go get help on a Chico's problem?
~Jane Panzella: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jane Panzella: I'd give them a five out of five on communication.
GetHuman: And what about Chico's's ability to quickly and effectively address your problem?
~Jane Panzella: For that I would say five out of five.
GetHuman: And finally- any advice for other Chico's customers?
~Jane Panzella: Call them early in the day or late. Don't forget any personal or account information you might need for Chico's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jane Panzella taken from his Chico's customer service problem that occurred on November 10th, 2017.