Choxi: i got a pair of boots and i called they said go...
A Choxi customer review by GetHuman user ~Alison Egan from November 20th, 2017
Background on ~Alison Egan's case
GetHuman: ~Alison Egan - can you tell our other Choxi customers when your case took place?
~Alison Egan: Yeah. It was late at night, on November 13th.
GetHuman: Did you reach out to Choxi, and if so, how?
GetHuman: And which of these common Choxi customer issues best describes the reason you wanted to talk to them?
(Shows ~Alison Egan a list of common Choxi problems)
~Alison Egan: "Track order" was why I was trying to call.
~Alison Egan's review of Choxi customer service
GetHuman: So how would you sum up your experience for GetHuman's Choxi customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Alison Egan: i got a pair of boots and i called they said go on my e mail for what to do and i did but nota so here i am All i want to do is send them back and get a biger size i order a * but need a size ** my order *********.please get back with me soon Thank-You Alison Egan
GetHuman: Let's quantify your experience contacting Choxi. On a scale of 1 to 5, how easy is it go get help on a Choxi problem?
~Alison Egan: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Alison Egan: I'd give them a five out of five on communication.
GetHuman: And what about Choxi's ability to quickly and effectively address your problem?
~Alison Egan: For that I would say five out of five.
GetHuman: And finally- any advice for other Choxi customers?
~Alison Egan: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Choxi to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Alison Egan taken from his Choxi customer service problem that occurred on November 13th, 2017.