Christopher & Banks Corp: I cancelled my account due to your payment due...
A Christopher & Banks Corp customer review by GetHuman user GetHuman-229544 from November 26th, 2017
Background on GetHuman-229544's case
GetHuman: GetHuman-229544 - can you tell our other Christopher & Banks Corp customers when your case took place?
GetHuman-229544: Yes. It was afternoon, on November 16th.
GetHuman: Did you reach out to Christopher & Banks Corp, and if so, how?
GetHuman: And which of these common Christopher & Banks Corp customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-229544 a list of common Christopher & Banks Corp problems)
GetHuman-229544: "Returns" was why I was trying to call.
GetHuman-229544's review of Christopher & Banks Corp customer service
GetHuman: So how would you sum up your experience for GetHuman's Christopher & Banks Corp customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-229544: I cancelled my account due to your payment due date and the statements were a bit confusing. Arnold (Cust. Serv) very helpful. I will continue shopping at C&B but will not charge my purchases.
GetHuman: Let's quantify your experience contacting Christopher & Banks Corp. On a scale of 1 to 5, how easy is it go get help on a Christopher & Banks Corp problem?
GetHuman-229544: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-229544: I'd give them a three out of five on communication.
GetHuman: And what about Christopher & Banks Corp's ability to quickly and effectively address your problem?
GetHuman-229544: For that I would say four out of five.
GetHuman: And finally- any advice for other Christopher & Banks Corp customers?
GetHuman-229544: Call them early in the day or late. Don't forget any personal or account information you might need for Christopher & Banks Corp to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-229544 taken from his Christopher & Banks Corp customer service problem that occurred on November 16th, 2017.
Christopher & Banks Corp
3.00 of 5 stars | 7 reviews
GetHuman-229544's Christopher & Banks Corp Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars
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