Chrysler Group: Valve stems on an '** Liberty. Need replacing...
A Chrysler Group customer review by GetHuman user ~no more jeeps from November 8th, 2017
Background on ~no more jeeps's case
GetHuman: ~no more jeeps - can you tell our other Chrysler Group customers when your case took place?
~no more jeeps: Yes I can. It was evening, on October 31st.
GetHuman: Did you reach out to Chrysler Group, and if so, how?
GetHuman: And which of these common Chrysler Group customer issues best describes the reason you wanted to talk to them?
(Shows ~no more jeeps a list of common Chrysler Group problems)
~no more jeeps: "Repairs" was why I was trying to call.
~no more jeeps's review of Chrysler Group customer service
GetHuman: So how would you sum up your experience for GetHuman's Chrysler Group customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~no more jeeps: Valve stems on an '** Liberty. Need replacing-product defect. Would not replace spare tire stem - said I don't need it. Just ignore the "low tire pressure" icon on the control panel.
GetHuman: Let's quantify your experience contacting Chrysler Group. On a scale of 1 to 5, how easy is it go get help on a Chrysler Group problem?
~no more jeeps: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~no more jeeps: I'd give them a two out of five on communication.
GetHuman: And what about Chrysler Group's ability to quickly and effectively address your problem?
~no more jeeps: For that I would say one out of five.
GetHuman: And finally- any advice for other Chrysler Group customers?
~no more jeeps: Call them early in the day or late. Don't forget any personal or account information you might need for Chrysler Group to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~no more jeeps taken from his Chrysler Group customer service problem that occurred on October 31st, 2017.