Chuck E. Cheese: Two birthday party so ruined

A Chuck E. Cheese customer review by GetHuman user GetHuman45984 from December 7th, 2017

Background on GetHuman45984's case

GetHuman: GetHuman45984 - can you tell our other Chuck E. Cheese customers when your case took place?
GetHuman45984: Sure. It was afternoon, on December 1st.
GetHuman: Did you reach out to Chuck E. Cheese, and if so, how?
GetHuman45984: I used the 888-778-7193 number I found for on the GetHuman Chuck E. Cheese customer phone number page I was on: Chuck E. Cheese Customer Service Phone Number
GetHuman: And which of these common Chuck E. Cheese customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman45984 a list of common Chuck E. Cheese problems)
GetHuman45984: "Make a reservation" was why I was trying to call.

GetHuman45984's review of Chuck E. Cheese customer service

GetHuman: So how would you sum up your experience for GetHuman's Chuck E. Cheese customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman45984: Two birthday party so ruined
GetHuman: Can you tell the rest of us a bit more from what happened on 12/01/17?
GetHuman45984: Me and my child the birthday girl for asulted by a little girl my hostes knows no pink package no goodie bags turned people away from my party die to capacity
GetHuman: Let's quantify your experience contacting Chuck E. Cheese. On a scale of 1 to 5, how easy is it go get help on a Chuck E. Cheese problem?
GetHuman45984: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman45984: I'd give them a one out of five on communication.
GetHuman: And what about Chuck E. Cheese's ability to quickly and effectively address your problem?
GetHuman45984: For that I would say four out of five.
GetHuman: And finally- any advice for other Chuck E. Cheese customers?
GetHuman45984: Call them early in the day or late. Don't forget any personal or account information you might need for Chuck E. Cheese to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman45984 taken from his Chuck E. Cheese customer service problem that occurred on December 1st, 2017.

Chuck E. Cheese

1.00 of 5 stars | 13 reviews

GetHuman45984's Chuck E. Cheese Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars

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