Citidecor: Worst service I have ever received. Purchased a...
A Citidecor customer review by GetHuman user ~Peach1964 from November 13th, 2017
Background on ~Peach1964's case
GetHuman: ~Peach1964 - can you tell our other Citidecor customers when your case took place?
~Peach1964: Yes I can. It was late at night, on November 8th.
GetHuman: Did you reach out to Citidecor, and if so, how?
GetHuman: And which of these common Citidecor customer issues best describes the reason you wanted to talk to them?
(Shows ~Peach1964 a list of common Citidecor problems)
~Peach1964: "Complaint" was why I was trying to call.
~Peach1964's review of Citidecor customer service
GetHuman: So how would you sum up your experience for GetHuman's Citidecor customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Peach1964: Worst service I have ever received. Purchased an item from them on ******** and still have yet to receive it. Customer service and communication is terrible. If thing about buying from them, think again. Don't do it!
GetHuman: Let's quantify your experience contacting Citidecor. On a scale of 1 to 5, how easy is it go get help on a Citidecor problem?
~Peach1964: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Peach1964: I'd give them a five out of five on communication.
GetHuman: And what about Citidecor's ability to quickly and effectively address your problem?
~Peach1964: For that I would say one out of five.
GetHuman: And finally- any advice for other Citidecor customers?
~Peach1964: Call them early in the day or late. Don't forget any personal or account information you might need for Citidecor to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Peach1964 taken from his Citidecor customer service problem that occurred on November 8th, 2017.
Citidecor
2.33 of 5 stars | 3 reviews
~Peach1964's Citidecor Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars
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