I want tech. support from CLEAR HUB ! NOT PAYIN...
A Clear customer review by GetHuman user ~gee loobey from November 14th, 2017
Background on ~gee loobey's case
GetHuman: ~gee loobey - can you tell our other Clear customers when your case took place?
~gee loobey: Yes I can. It was afternoon, on November 11th.
GetHuman: Did you reach out to Clear, and if so, how?
GetHuman: And which of these common Clear customer issues best describes the reason you wanted to talk to them?
(Shows ~gee loobey a list of common Clear problems)
~gee loobey: "Setup service" was why I was trying to call.
~gee loobey's review of Clear customer service
GetHuman: So how would you sum up your experience for GetHuman's Clear customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~gee loobey: I want tech. support from CLEAR HUB ! NOT PAYING A CONSULTANT FOR MY COMPUTER . QUESTIONS ARE DIRECTED TO CLEAR HUB THECH. WHY THE RUNAROUND ? ARE YOU A COMMUNICATIONS CO. ? THEN MAKE IT SIMPLE AND HELP WITH DIRECT RESPONCE INSTEAD OF PASSING ME OFF TO SOMEONE WHO WANT TO CHARGE ME FOR UNRELATED BULLCRAP !
GetHuman: Let's quantify your experience contacting Clear. On a scale of 1 to 5, how easy is it go get help on a Clear problem?
~gee loobey: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~gee loobey: I'd give them a two out of five on communication.
GetHuman: And what about Clear's ability to quickly and effectively address your problem?
~gee loobey: For that I would say one out of five.
GetHuman: And finally- any advice for other Clear customers?
~gee loobey: Call them early in the day or late. Don't forget any personal or account information you might need for Clear to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~gee loobey taken from his Clear customer service problem that occurred on November 11th, 2017.